SHIPPING & RETURNS
Last updated: September 13, 2026
PROCESSING
In-stock orders normally require 3–5 business days for processing before shipment. Business days exclude weekends and federal holidays. You will receive tracking information when it becomes available.
SHIPPING
We currently ship within the United States. International shipping is not available. Delivery dates displayed at checkout are estimates and are not guaranteed. Carrier delays may occur after an order leaves our control. If we cannot ship within the promised time, we will provide notice and the choices required by applicable law.
Please enter a complete and accurate delivery address. Contact info@blaqaura.com immediately if you notice an error. We cannot guarantee address changes after fulfillment begins. Contact us promptly about a package marked delivered that you cannot locate so we can review available carrier information.
PREORDERS
Preorders are disabled unless a product page clearly identifies an item as a preorder and states the applicable estimated shipping period.
RETURN REQUESTS
Request a return by emailing info@blaqaura.com within 14 calendar days after delivery. Include your order number, the item you want to return, and the reason for the request.
RETURN CONDITION
Items must be unworn, unused, unwashed, and returned with original tags and packaging unless the item arrived defective, damaged, or incorrect. Final-sale, personalized, intimate, or hygiene-sensitive items are not returnable when clearly identified on the product page, except where law requires otherwise.
RETURN AUTHORIZATION
Do not send an item before receiving authorization and return instructions. The return address is provided after authorization. Unauthorized returns may be delayed or refused where permitted by law.
RETURN SHIPPING
Customers pay ordinary return shipping. BlaqAura pays reasonable return shipping for verified defective, damaged, or incorrect items. We recommend using a trackable return service. Original shipping charges are not refundable unless required by law or the return resulted from our error.
REFUNDS
Returned items are inspected after receipt. Approved refunds are issued to the original payment method within 10 business days after inspection. Your bank or payment provider may require additional time to post the credit.
CANCELLATIONS AND CHANGES
Email info@blaqaura.com promptly to request a cancellation or order change. We cannot guarantee changes once fulfillment begins. If we can cancel an order after payment, the refund will be issued to the original payment method.
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
Contact info@blaqaura.com promptly and include your order number, a description of the issue, and clear photographs when available. We will review the request and provide appropriate instructions.
CONTACT
BlaqAura by B2A Apparel
BUILT TO ACHIEVE, INC.
info@blaqaura.com